JC Penney Careers

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Overall
3.3 of 5
Culture & Values
3.3
Work/Life Balance
3.3
Senior Management
2.9
Compensation and Benefits
3.0
Career Opportunities
3.0

Launch your JC Penney career now

J. C. Penney is one of the largest department stores in the U.S. They operate over 860 stores and sell men’s women’s and children’s apparel and other merchandise.  Other than that, their stores often include salons, jewelry departments, and even shop in shops such as Sephora and coffee shops. There are more than 90,000 people working for JC Penney. They offer opportunities in different career areas from stores, customer care, distribution ,salons, corporate, and more. Whether you are looking for a part-time hourly position or a full-time salaried job, JC Penney has a place for you. Apply for an open position and start your JC Penney career today.

Benefits

J. C. Penney offers excellent benefits to its employees including:

  • Health, Dental and Vision Insurance
  • Life Insurance
  • Health Savings Account
  • Flexible Savings Account
  • Disability Insurance
  • AD&D Insurance
  • 401(k) Plan
  • Pension Plan
  • Stock Options
  • Vacation & Paid Time Off
  • Paid Holidays
  • Maternity & Paternity Leave
  • Sick Days
  • Bereavement Leave
  • Reduced or Flexible Hours
  • Employee Discount
  • Employee Assistance Program
  • Diversity Program
  • Professional Development
  • Job Training

We currently have 38 open positions across 31 locations spread over 50 states.

Headquarter

Plano, Texas, U.S.

Employee

10,000+

Revenue

More than $10B

Industry

Retail

Website

jcpenney.com

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Frequently asked questions about JC Penney

How old do you have to work at JCPenney?

The minimum age to work at JCPenney is 16 years old, but keep in mind that this varies by position.

How much does JCPenney pay an hour?

Salaries at JCPenney vary depending on the job. For example, the average yearly pay for a Temp worker is $27,798, Customer Service makes $25,508 a year, while a Department Manager Supervisor makes an average of $42,267 a year. Furthermore, Sales Associates get paid on an hourly basis and they make $9 an hour.

Do you get paid for training at JCPenney?

Yes, the training and orientation period at JCPenney are paid.

How long is the JCPenney hiring process?

According to employee reviews, the hiring process at JCPenney typically takes 3-4 four weeks from start to finish.

Does JCPenney pay weekly or biweekly?

JCPenney employees get paid every two weeks (biweekly). The payday is typically Friday.

Does JCPenney do drug test?

Employees report not getting drug tested pre-employment. Apparently, JCPenney only tests for management positions. However, it is important to note that the company is a drug free environment.

What is JCPenney employee dress code?

The dress code at JCPenney is business casual. The store employees are asked to wear red tops and black bottoms on certain days of the week. Jeans are allowed, while shorts of any length aren’t.

How do I apply for a job at JCPenney?

To apply for a job at JCPenney, check out a job of interest. Once you’ve found one, press the “Apply Now” button next to open positions or click the “See more jobs” button to see similar positions near you. You can search by location, market type, work type, or keyword. After that, just follow further instructions.

Discover more career opportunities with JC Penney

Sales Associate

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Customer Service

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Support Specialist

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JC Penney awards and recognitions

Some of the company awards and recognitions include: 

 

2019

  • Top 50 Companies for Diversity, DiversityInc
  • National Association of Female executives Top Companies for Executive Women (NAFE), National Association for Female Executives
  • Best Employers for Women, Forbes Magazine
  • Military Friendly Employer, Military Friendly
  • Best Employers for Women, Forbes Magazine

2018

  • Top 50 Companies for Latinas to Work in the U.S., LATINA Style

JC Penney cares

We recognize the important role we play in being a responsible employer, neighbor and community advocate, and acknowledge the significance of positively connecting with younger consumers who share these values.

JC Penney reviews

2.0

JCPenney Sales Associate

Kennewick, WA - May 13, 2020

People are rude

Management is rude and y’all behind the employees back behind them. Customers are disrespectful no security to stop them besides management! Coworkers talk behind your back about you!

1.0

Shoe Salesman/Cashier/Stockroom Helper

Oklahoma City, OK - May 13, 2020

The Management

The management team only thought about themselves, there were a lot of corruption going on right before our eyes, even then nobody showed there was nothing wrong with it.

5.0

Customer Service Specialist

Silverdale, WA - May 13, 2020

Great place to work

I enjoyed working at JCP! I was hired during the holiday season and was lucky enough to be offered a permanent position after the holidays. I worked in the men's department and really liked it, it was not as busy as the women's and juniors departments. My coworkers were awesome, I have no complaints. Management was good, they were fair and always available when needed. I wouldn't mind working there again for a little extra holiday money.

1.0

Sales Associate/Customer Service

Ashwaubenon, WI - May 13, 2020

Stay away like the plague!

Place has NO room for advancement, pay is HORRIBLE & they ARE NOT people friendly!! Stay away like the plague! Unless you want to work long hours for little pay!

2.0

Sales Associate

Phoenix, AZ - May 13, 2020

Not that great

Even if this was a temporary job they could have been nicer to me on my first day instead of practically feeding me to the wolves. The HR manager had no idea how to do her job and was always messing up the time sheets and did not have any communication to the temporary employees at all. They didn't even call to tell me that I had been laid off of the temp job I had to call them after two weeks of no shifts or communications. Not to mention fellow employees seemed upset and even fed up that they had to teach someone who has had no previous job experience how to do basic things that "you should already know" like how to use a cash register.

1.0

Merchandise Manager

Lansing, MI - May 13, 2020

Worst Company

They don’t care about their employees. They don’t give you any direction on task. Manages just sit in the office doing nothing. Once you do a floor set they make you redo it

5.0

Sales Associate

Dearborn, MI - May 13, 2020

It was a great company when i was there.

The time that I was there I enjoyed my time helping my co workers and customer's. Helping customers with there question's and just providing them with excellent service.

4.0

Loss Prevention Officer / Support

Hagerstown, MD - May 13, 2020

Going Down

Penney's has been struggling for years. You can tell more by the lack of employees they have in the store. In the past Penneys had great teams working together and making the customers happy. Now it's a struggle with making employees satisfied and customers happy.

4.0

Merchandise Execution Associate

Wellington, FL - May 13, 2020

I loved working at my location

I worked good hours and was paid for it. Management was fair. I was able to get to know some of my favorite customers from work at that location. I met a lot of great co-workers.

5.0

Sales Associate

Miami, FL - May 13, 2020

Flexible schedule, nice coworkers and management, good benefits even for partners, employee discounts

Great job while in high school or college, flexible schedule, no stress, fun coworkers, can swap shifts, great employee discounts, good benefits, management was nice

5.0

Front Desk Receptionist

Maumee, OH - May 12, 2020

I loved my coworkers but how the store is ran to how the salon is ran is different.

I loved my time at J.C. Penney Salon. The only reason I left was because I needed to spend more time focusing on school. The salon was very held back and very nice to work at but the second the store managers came back, it got stressful. They always wanted me to work out at the store registers but I was hired for salon receptionist. They always pushed you to talk about their credit card, even if you know the customer and they don’t want one or already have one.

3.0

Cashier/Sales Associate

Ann Arbor, MI - May 12, 2020

Good place to work

I appreciated them hiring senior citizens, I really liked working for them over the holidays, I love their products, the Ann Arbor store was clean and well organized. Management and employees friendly and helpful. I really liked working with the customers , the bad thing about JCPENNEY is if you are hired as a cashier they put more emphasis on getting credit card applications than catering to the customers. They have 10 minutes meeting every morning and 8 out of the 10 min they talk about getting credit applications. I left because I thought I was hired for cashiering and customers assistance not to push credit card applications.

4.0

Merchandise Associate

Alexandria, LA - May 12, 2020

Fun and encouraging

This job was absolutely amazing. I loved resetting floors and meeting new people. The managers were absolutely unprofessional and picked and choose favorites.

4.0

Sales Manager/Supervisor

Wellington, FL - May 12, 2020

Great staff

The company has a long standing tradition of great customer service. The employees enjoy a good relationship with management and the atmosphere is friendly. The environment is clean and the cuasomer base is mostly friendly an loyal. Customers have been patronizing this establishment for many years and the company has tried to adapt to their individual needs.

2.0

Sales Associate

Sioux Falls, SD - May 12, 2020

Poor Management, High Turnover Rate, Poor Flexibility

I joined JCP as a part-time job during high school, and for my graduation, they didn't even let me take time off.They were also the same JCP that had a scandal with their dress code 5-6 years ago.

1.0

Sales Associate

Taylor, MI - May 11, 2020

Terrible place to work

3 different managers will tell you to do 3 different things within ten minutes and then be mad you didn’t do everything they wanted. They don’t hire/ keep people of color. Lots of teenage drama between managers and games being played. Very little training. Forced to get a certain number of credit card applicants or you get in trouble and then fired. Lots of favoritism. Security will call and ask you to check on poc in the fitting rooms.

5.0

Retail Sales Associate

California, MD - May 11, 2020

Shoe consultant

Loved working in the retail environment and exceeding sales quotas. Was able to train and manage the new employees and the people worked there and build a rapport with both the customers and employees

5.0

Cashier

Columbia, MO - May 11, 2020

Good place to work.

It depends on the store it is a fairly nice place to work. Management tends to care about employees and will listen to problems. On the negative side you do a lot of standing and walking.

4.0

JCPenney Sales Associate

Columbus, OH - May 10, 2020

Great

Good communication Good benefits Great companyGood wagesGreat staffOpportunity for growthOpportunity to relocate Great opportunity Willing to work with you

5.0

Cashier

Aurora, CO - May 10, 2020

Great people to work with

working at JCPenny was a great experience I made friends that I still have and here it is a couple of years down the road I learned a lot about customer service and how to meet the needs of the as well

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