Instacart Careers

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Launch your Instacart career now

Instacart is an online grocery delivery and pick-up service in the U.S. and Canada. Customers shop for groceries through the Instacart app or Instacart.com from the company’s national, regional and local retailer partners. Instacart Personal Shoppers shop and deliver groceries to their customers. They have more than 30,000 employees and are looking for people who are excited to take challenges. Apply for an open position today and start your career at Instacart. 

Benefits

Instacart offers excellent benefits to its employees including:

  • Health and Dental Insurance
  • Life Insurance
  • AD&D Insurance
  • 401(k) plan
  • Reduced or Flexible Hours
  • Job Training
  • Performance Bonus
  • Vacation & Paid Time Off
  • Paid Holidays
  • Work from Home
  • Sick Days

We currently have 103 open positions across 57 locations spread over 50 states.

Headquarter

San Francisco, California, U.S.

Employee

10,000+

Revenue

More than $10B

Industry

Internet and Software

Website

instacart.com

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Frequently asked questions about Instacart

How do I become an Instacart Full-Service shopper?

To become an Instacart Full-Service Shopper you must fill out following requirements: Be 18 years old, Eligible to work in U.S. or Canada, Have a newer smartphone (Android 5.0 or later) or iOs 9 or later, Own a functioning registered and insured vehicle, Can lift 30+ pounds of, Follow Instacart’s Food Safety Policy.

How do I become an Instacart In-Store shopper?

The requirements are the same as in the above-stated for the Full Service Shopper, the only difference is that no car is needed for this role.

What does an Instacart Full-Service Shopper do?

Full-service shoppers are treated as independent contractors that use the Instacart platform to shop and deliver orders for customers.

How much money do Instacart Shoppers make?

According to employee reviews, Full Service Shoppers are paid $12 an hour, while In-Store Shoppers earn $13 an hour.

How do Instacart drivers get paid?

Instacart Delivery drivers are paid $15 an hour on average.

Does Instacart pay for mileage?

Yes, Instacart pays 60 cents per mile for the miles from store to delivery, two cents more than the IRS rate.

How to apply at Instacart?

To apply for a job at Instacart, check out a job of interest. Once you’ve found one, press the “Apply Now” button next to open positions or click the “See more jobs” button to see similar positions near you. You can search by location, market type, work type or keyword. After that, just follow your further instructions.

Discover more career opportunities with Instacart

Full Service Shopper

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In-Store Shopper

Apply Now

Shift Lead

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Instacart awards and recognitions

Some of the company awards and recognitions include: 

 

2018

  • Excellence in Customer Service Award, Help.com 

2016

  • Top Career Launching Company, Wealthfront

Instacart cares

Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart personal shoppers.

Instacart reviews

Title

Location

Rating - Job Title

Comment

5.0

Sourcer/Recruiter

United States - October 27, 2019

Late stage tech

Instacart is everything I thought it would be, both good and bad. Similar to any high growth environment, there are constant time crunches with unrealistic expectations. I enjoy and dislike this at the same time :).

3.0

Community Operations Agent

Atlanta, GA - March 5, 2020

Instacart Life

Very nice work environment, everything State of the Art. The office is located inside The Ponce City Market and has amazing views. There is a patio deck for employees to work from that has Cabanas. It is really nice, you can see the entire Beltline from the deck. Most employees spend their breaks out there. Did I mention Free Snacks? The company offers free snacks and drinks (unlimited).

3.0

Shopper

West Palm Beach, FL - March 4, 2020

Not paying for work expected

They started out paying good, by the hour and a service bonus and then changed the pay rate to by the hour only but still expect the same quality of work.

5.0

Customer Service

San Francisco, CA - March 4, 2020

Pretty good

Other than the fact that they withheld benefits for the longest time and then after the class action lawsuit only paid out pennies on the dollar, pretty okay.

3.0

Full Service Shopper

Gainesville, FL - March 4, 2020

ok work place

on demand is terrible. The hour system before was great. The pay is shotty for the actual amount of work you perform. Employee help from instacart is terrible.

5.0

In-Store Shopper

Washington, DC - March 1, 2020

In Store Shopper

I think the flexibility is the best part of it all. Then with my amazing team we work together to ensure no hours are left unmet all orders are completed!

3.0

Delivery Driver

Excelsior, MN - March 1, 2020

Great part-time job

This job is good. As a single mom, I have the flexibility to work around my daughter's school hours. I can pick up jobs in the evenings or weekends if needed. My only complaints are that you have to realistically drive about 150 miles in a day. The jobs are spread out, the pay averages about $10-16/hr. Some people don't tip. The tips are what you live on. I've had jobs where you shop and only get paid $7 to shop and deliver...not worth it. But you can choose which jobs you want to take. They dont always give you a realistic time to complete your shopping like at cosco. Cosco isnt like cub foods. Some stores give you the aisle number and others like cosco and hyvee, you have to search to find stuff and things arent always in logical places so it wastes time. . With occasional jobs that pay $20-30+ . You need a trolly for some business jobs, and it can wreck your shocks from all the weight.

1.0

Grocery Delivery Driver

Evansville, IN - February 27, 2020

N/a

I have nothing to talk about instacart because they just used people and made money on top of the employee .instacart made me owe alot of money to IRS. Don't gain nothing at all

5.0

Delivery driver

Chicago, IL - February 27, 2020

Easy to use, good app to have.

Helped me make extra money and kept me afloat when I didn’t have a job. Good customers and good support from the company. Great stores that you might want to shop at for yourself.

4.0

Shopper/Delivery Driver

San Francisco, CA 94107 - February 27, 2020

Grocery shopping and delivery of items to customers

The most enjoyable part of Instacart is that I have my own schedule. A typical day depends on how quick you are to accept incoming requests to shop for customers. Depending on how popular the application is in your area, that may be the reason you are busy or not each day.

2.0

Fulll service shopper/Independent Contractor

Seattle, WA - February 26, 2020

Good vs. Bad

Starts out great. Customer service staff are helpful and ready to please. Pay is not too bad. You do need to be able to quickly determine if taking a batch is worth it. For, example driving 10 miles to the store (unpaid) to pick up 50+ items and drive another 10 miles to the delivery point all for $10-15. Dont expect Instacart to abide by the contract they make you sign. Or for their employees to even know what it says. If you are looking for answers you are better off finding them yourself. Dont expect any fairness. Their mentality is if you don't agree we will eliminate you.

2.0

independent contractor

San Antonio, TX - February 26, 2020

It's Instacart.

As a supplementary source of income for those who have a maintenance free vehicle and like grocery shopping, it's great. The best thing about the job was seeing parts of my town and meeting people that I wouldn't normally have done.

1.0

Shopper

San Francisco, CA - February 26, 2020

Horrible company

Worst job that I ever had. The policies and pay ridiculous. They are run by the shopper service team that is outsourced to the Philippines. The company doesn't care at all about the shopper.

4.0

Shopper/Delivery Driver

San Francisco, CA 94105 - February 25, 2020

instacart

I was thankful to have this job when I was not working in my field of work. I did enjoy working here and it was always and adventure, I am a friendly person so I did also enjoy meeting new people every day. This job was also very convenient because I could get paid eery day instead of weekly when I was in need for money for one reason or another.

1.0

Full Service Shopper

Los Angeles, CA - February 22, 2020

Horrible company

They keep ur tips. Then when u question them about, they lie to you. They low ball you on bacthes and u constantly have to be calling customer service so they can adjust it pay that they owe u. Shoppers who have been shopping for a while know exactly what I'm talking bout.

2.0

Shopper

Florida - February 22, 2020

Hard work with a lot of challenges

The clock, the replacements and the stock of the store can make or break you. If you are uncomfortable with a cell phone and texting customers regarding replacements this job isn't for you

4.0

Independent Contractor

San Antonio, TX - February 22, 2020

Flexible Work

I was a Independent Contractor for this company and my job was to grocery shop for customers and deliver the items to their homes. I was able to communicate via text with each individual customer to provide the best customer service.

1.0

Full service shopper

Bethlehem, PA - February 20, 2020

Run

If you like working for pennies this is the job for you, if not run before you get sucked in. Years ago this was the place to be, now you rarely make $10 an hour and you put a ton of wear and tear on your car.

1.0

. Shoper

Hallandale, FL - February 17, 2020

I work aleeady couple of months and very hard to get salary.

They used uh ou like slavery u lift heavy stuff and decide that the tip promise you to give they remove after u did drop off .

1.0

Shopper

North Miami, FL - February 15, 2020

Constant paycuts

January 27, 2020, Instacart cut every instore shoppers pay by 4-5k a year

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