Launch your Instacart career now
Instacart is an online grocery delivery and pick-up service in the U.S. and Canada. Customers shop for groceries through the Instacart app or Instacart.com from the company’s national, regional and local retailer partners. Instacart Personal Shoppers shop and deliver groceries to their customers. They have more than 30,000 employees and are looking for people who are excited to take challenges. Apply for an open position today and start your career at Instacart.
Instacart offers excellent benefits to its employees including:
- Health and Dental Insurance
- Life Insurance
- AD&D Insurance
- 401(k) plan
- Reduced or Flexible Hours
- Job Training
- Performance Bonus
- Vacation & Paid Time Off
- Paid Holidays
- Work from Home
- Sick Days
We currently have 103 open positions across 57 locations spread over 50 states.
San Francisco, California, U.S.
More than $10B
Internet and Software
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Customer Service and Cleaning Associate, Part Time: Dulles Town Center
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Frequently asked questions about Instacart
How do I become an Instacart Full-Service shopper?
How do I become an Instacart In-Store shopper?
What does an Instacart Full-Service Shopper do?
How much money do Instacart Shoppers make?
How do Instacart drivers get paid?
Does Instacart pay for mileage?
How to apply at Instacart?
Discover more career opportunities with Instacart
Full Service ShopperApply Now
In-Store ShopperApply Now
Shift LeadApply Now
Instacart awards and recognitions
Some of the company awards and recognitions include:
- Excellence in Customer Service Award, Help.com
- Top Career Launching Company, Wealthfront
Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart personal shoppers.
Rating - Job Title
United States - October 27, 2019
Late stage tech
Instacart is everything I thought it would be, both good and bad. Similar to any high growth environment, there are constant time crunches with unrealistic expectations. I enjoy and dislike this at the same time :).
Community Operations Agent
Atlanta, GA - March 5, 2020
Very nice work environment, everything State of the Art. The office is located inside The Ponce City Market and has amazing views. There is a patio deck for employees to work from that has Cabanas. It is really nice, you can see the entire Beltline from the deck. Most employees spend their breaks out there. Did I mention Free Snacks? The company offers free snacks and drinks (unlimited).
West Palm Beach, FL - March 4, 2020
Not paying for work expected
They started out paying good, by the hour and a service bonus and then changed the pay rate to by the hour only but still expect the same quality of work.
San Francisco, CA - March 4, 2020
Other than the fact that they withheld benefits for the longest time and then after the class action lawsuit only paid out pennies on the dollar, pretty okay.
Full Service Shopper
Gainesville, FL - March 4, 2020
ok work place
on demand is terrible. The hour system before was great. The pay is shotty for the actual amount of work you perform. Employee help from instacart is terrible.
Washington, DC - March 1, 2020
In Store Shopper
I think the flexibility is the best part of it all. Then with my amazing team we work together to ensure no hours are left unmet all orders are completed!
Excelsior, MN - March 1, 2020
Great part-time job
This job is good. As a single mom, I have the flexibility to work around my daughter's school hours. I can pick up jobs in the evenings or weekends if needed. My only complaints are that you have to realistically drive about 150 miles in a day. The jobs are spread out, the pay averages about $10-16/hr. Some people don't tip. The tips are what you live on. I've had jobs where you shop and only get paid $7 to shop and deliver...not worth it. But you can choose which jobs you want to take. They dont always give you a realistic time to complete your shopping like at cosco. Cosco isnt like cub foods. Some stores give you the aisle number and others like cosco and hyvee, you have to search to find stuff and things arent always in logical places so it wastes time. . With occasional jobs that pay $20-30+ . You need a trolly for some business jobs, and it can wreck your shocks from all the weight.
Grocery Delivery Driver
Evansville, IN - February 27, 2020
I have nothing to talk about instacart because they just used people and made money on top of the employee .instacart made me owe alot of money to IRS. Don't gain nothing at all
Chicago, IL - February 27, 2020
Easy to use, good app to have.
Helped me make extra money and kept me afloat when I didn’t have a job. Good customers and good support from the company. Great stores that you might want to shop at for yourself.
San Francisco, CA 94107 - February 27, 2020
Grocery shopping and delivery of items to customers
The most enjoyable part of Instacart is that I have my own schedule. A typical day depends on how quick you are to accept incoming requests to shop for customers. Depending on how popular the application is in your area, that may be the reason you are busy or not each day.
Fulll service shopper/Independent Contractor
Seattle, WA - February 26, 2020
Good vs. Bad
Starts out great. Customer service staff are helpful and ready to please. Pay is not too bad. You do need to be able to quickly determine if taking a batch is worth it. For, example driving 10 miles to the store (unpaid) to pick up 50+ items and drive another 10 miles to the delivery point all for $10-15. Dont expect Instacart to abide by the contract they make you sign. Or for their employees to even know what it says. If you are looking for answers you are better off finding them yourself. Dont expect any fairness. Their mentality is if you don't agree we will eliminate you.
San Antonio, TX - February 26, 2020
As a supplementary source of income for those who have a maintenance free vehicle and like grocery shopping, it's great. The best thing about the job was seeing parts of my town and meeting people that I wouldn't normally have done.
San Francisco, CA - February 26, 2020
Worst job that I ever had. The policies and pay ridiculous. They are run by the shopper service team that is outsourced to the Philippines. The company doesn't care at all about the shopper.
San Francisco, CA 94105 - February 25, 2020
I was thankful to have this job when I was not working in my field of work. I did enjoy working here and it was always and adventure, I am a friendly person so I did also enjoy meeting new people every day. This job was also very convenient because I could get paid eery day instead of weekly when I was in need for money for one reason or another.
Full Service Shopper
Los Angeles, CA - February 22, 2020
They keep ur tips. Then when u question them about, they lie to you. They low ball you on bacthes and u constantly have to be calling customer service so they can adjust it pay that they owe u. Shoppers who have been shopping for a while know exactly what I'm talking bout.
Florida - February 22, 2020
Hard work with a lot of challenges
The clock, the replacements and the stock of the store can make or break you. If you are uncomfortable with a cell phone and texting customers regarding replacements this job isn't for you
San Antonio, TX - February 22, 2020
I was a Independent Contractor for this company and my job was to grocery shop for customers and deliver the items to their homes. I was able to communicate via text with each individual customer to provide the best customer service.
Full service shopper
Bethlehem, PA - February 20, 2020
If you like working for pennies this is the job for you, if not run before you get sucked in. Years ago this was the place to be, now you rarely make $10 an hour and you put a ton of wear and tear on your car.
Hallandale, FL - February 17, 2020
I work aleeady couple of months and very hard to get salary.
They used uh ou like slavery u lift heavy stuff and decide that the tip promise you to give they remove after u did drop off .
North Miami, FL - February 15, 2020
January 27, 2020, Instacart cut every instore shoppers pay by 4-5k a year
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