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What Employers Want in New Hires? Communication Skills

Last Update: May 21, 2020

We communicate online every day. The technology has made it super easy, right? But what kind of impact did it make on your communication skills?

Believe it or not, employers still pay close attention to their employees’ ability to communicate face to face with co-workers and clients alike. Many industries have been taken over by computer/iPad and AI abilities and but it can still take basic human interactions to close a sale, explain your business, prove your worth.

Key to Success: Communication Skills

It is what makes you stand out. Almost every job requires communication at some point. This is why it is on a priority list when it comes to employers.

In the words of one US high-tech recruiter,

Communication is KEY. You can have all the financial tools, but if you can’t communicate your point clearly, none of it will matter.

GMAT did a survey. Almost 600 employers stated that only a person whose communication skills are on a high level can be considered for a job position. They want people who can speak well, write well, listen well, sell ideas to others, negotiate, etc., as the interviewed high-tech recruiter concluded.

You heard it before, communication is the key.

When you apply for a certain job, it is implied that you already have the skill set required for that specific business field. However, the same is implied for all the other people that applied for that job. It is not enough to have core business knowledge, strong analytical, quantitative, and technical skills.

communication skills

Top Skills Employers Look For When Hiring

Wonder what are the top five additional skills that employers seek?

Of course, you know what’s coming first.

  • Communication skills

Followed by these four skills:

  • Teamwork
  • Technical skills
  • Leadership Ability
  • Managerial skills

The only exception is the manufacturing industry, where the top spot holds leadership skills. However, in all other fields, no matter the company size, that is the ranking order.

Employers ranked communications skills, approximately, twice as important as managerial skills. You can find more detailed information in the graphic below.

Employers ranked communications skills, approximately, twice as important as managerial skills.

Communication skills are one of the biggest indicators that you have the potential of a leader.

When you get a job, you want to have an opportunity for promotion. That is what your employers want as well. When hiring for a specific job opening, they want you to be able to cover more than the job requires at the given moment. When a better position is opened, they will surely give it to you than someone who they don’t know yet. This is why everything you just read is so important. You need to communicate your way into assuring them that you are more than capable of what they are asking for.

As one consulting recruiter explained,

Factors such as the ability to project manage, communicate regularly, manage up, proactively take hold of tasks, and synthesize knowledge in a complex, real world environment (not only in a business ‘framework’ environment)—all these make a really big difference.

Now that you know the importance of good communication skills, it’s time to work on them. They are, in the end, that will set you apart from everyone else. In the end, it’s probably what will get you that job position. You can also read 7 Ways to Improve Your Speaking Skills in Business English.



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