AAA Careers

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Overall
3.1 of 5
Culture & Values
3.0
Work/Life Balance
3.0
Senior Management
2.7
Compensation and Benefits
3.2
Career Opportunities
2.9

Launch your AAA career now

AAA, Triple A or The American Automobile Association is a network of motor clubs. Founded in 1902, this private non-profit organization today has more than 60 million members throughout North America.  Operating in the U.S. and Canada, AAA provides its members with travel insurance, roadside assistance and related services. AAA is all about trust, safety and dependability. With this purpose, they are always looking for committed associates in different talent areas from sales to customer service to corporate positions. If you want to become a part of the AAA team, apply for an open position and start your AAA career.

Benefits

AAA offers excellent benefits to its employees including:

  • Health, Dental and Vision Insurance
  • Health Savings Account
  • Flexible Spending Account
  • Health Savings Account (HSA)
  • Life Insurance
  • Disability Insurance
  • Supplemental Life Insurance
  • AD&D Insurance
  • 401(k) Plan
  • Pension Plan
  • Retirement Plan
  • Performance Bonus
  • Vacation & Paid Time Off
  • Sick Days
  • Paid Holidays
  • Maternity & Paternity Leave
  • Family Medical Leave
  • Bereavement Leave
  • Military Leave
  • Employee Discount
  • Employee Assistance Program
  • Job Training
  • Tuition Assistance
  • Professional Development

We currently have 58 open positions across 32 locations spread over 50 states.

Headquarter

Heathrow, Florida, U.S.

Employee

10,000+

Revenue

$1B to $5B

Industry

Insurance

Website

aaa.com

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Frequently asked questions about AAA

How much do AAA employees make an hour?

Salaries at AAA vary depending on the job. For example, the average hourly pay for a Customer Service Representative is $14, $13 for a Travel Agent, $15 for a Dispatcher, while an Insurance Sales Agent makes an average of $19 an hour.

How much do AAA Techs Make?

According to available salary data, an Auto Technician at AAA makes a yearly average of $40,842.

Does AAA drug test?

Yes, AAA requires a drug screening during the hiring process. Applicants are required to take a urine test. Other than that, the company also conducts random drug tests on their employees.

Does AAA have work from home jobs?

Yes, AAA offers the possibility to work from home, specifically for the Travel Agent position. Before starting to work remotely, an initial on-site training period is required.

Do AAA employees get paid weekly?

No, AAA pays its employees on a biweekly basis.

How old do you have to be to work at AAA?

The minimum age to get considered for a job at AAA is 18 years old.

How do I apply for a job at AAA?

To apply for a job at AAA, check out a job of interest. Once you’ve found one, press the “Apply Now” button next to open positions or click the “See more jobs” button to see similar positions near you. You can search by location, market type, work type, or keyword. After that, just follow further instructions.

Discover more career opportunities with AAA

Dispatcher

Apply Now

Customer Service Representative

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Insurance Sales Agent

Apply Now

AAA awards and recognitions

Some of the company awards and recognitions include: 

 

2012

  • Best Places to Work for Commuters, National Center for Transit Research at USF
  • Training Top 125, Training

AAA cares

At AAA, we love being active in our community. We organize events that promote safety on the roads, and hold donation drives that benefit those in need.

AAA reviews

Title

Location

Rating - Job Title

Comment

4.0

Java Developer

Detroit, MI - March 4, 2020

Nice

It was nice working with this company If I got an opportunity going to work with this company I'm happy to work with this company. I don't have a choice when my contract got ended. If have a chance to extend my contract definitely i will

5.0

Area Manager

Washington, DC - March 4, 2020

good

I am passionate, result-driven, love working with people, self-efficient, customer service oriented, hold people countable and also I love getting feedbacks to get better.

2.0

Property and Casualty Insurance Agent Sales and Service

Omaha, NE - March 1, 2020

Aaa has lost their focus

Aaa is trying to do too much and they have strayed so far from what they do or did best, which was roadside assistance. Now they dont even do that well. That company only cares about the money it makes but they don’t really care much about their customers. The customers are always mad because of insurance rates that climb with every renewal, getting conflicting information when they call and they can mistreat the employees as much as they want and if you react at all, you get fired. The calls are back to back every day. The pay is low. The managers are lazy and dont really have a lot of responsibility. The training staff haven’t actually done insurance in a lot of years so the training sucks. They lie to people to get them to work there. Everything they say changes once you start. And they keep your first two paychecks.

5.0

Road travel consultant

Yakima, WA - February 28, 2020

Easy going environment and friendly co-workers

A typical day was fairly relaxed where I was located at. I'd help the customers who came into the office and give them trip advice or help map out their road itinerary. I also did training's in the office when we were slow. These training's helped further my education on the travel industry and in return use it to help my customers.

4.0

QA Automation Engineer

Los Angeles, CA - February 27, 2020

Great starting point

Working here was great for the advancement of my career because I joined early and was able to help grow with the company and the team. Great start up environment with corporate politics

1.0

ERS Dispatcher

Omaha, NE - February 27, 2020

Na

That company is deceiving liars I will never recommend no one They don’t help the help they say they give are lies and the retest is lies there is nothing to say

5.0

Insurance Agent

Troy, OH - February 26, 2020

productive

excellent workplace with great teams. Fun with energy and great place to work.AAA has great benefits with may sales incentives and tons of opportunity.

3.0

Retail Sales Associate

Manassas, VA - February 25, 2020

Informational

While I feel the company itself is probably good to work, for there is a blatant sense of exclusion and bullying by the staff members. One that appears to be out of the hands of managers. It makes for an uncomfortable place to work and a dread at having to go into the office.

3.0

TRAVEL AGENT

San Diego, CA - February 24, 2020

Overall good company but work life balance is poor

overall AAA is a good company and is very stable. I would say the constant shift of management and 6 day work week requirement is what gets difficult.

1.0

Travel Agent

Ohio - February 24, 2020

Horrible

Worst working environment I have ever encountered. Everyone is just sucking up to not get fired. They always make sure you know that you will be fired for just about anything. No recourse for management and unfair pay. They will cut your commission at any chance they get. You will be responsible for your managers bad audits.

2.0

Property and Casualty Insurance Agent

Saint Petersburg, FL - February 21, 2020

Take, take, take, no give

AAA used to be a great place to work. Compensation was great, flexible schedules, no micro-managing, culture was great. Everyone was happy until the Site Director retired and they brought in new management. Compensation was practically cut in half, production goals increased to near impossible levels, OT is being restricted, less flexible schedules, stricter adherence, etc.

3.0

Customer Service Sales Associate

Clearfield, UT - February 17, 2020

Always busy. Hardly any downtime.

I enjoyed my coworkers, but the management needs a little help. They expect you to make "sales" or you get a coaching. It's hard to sell something to someone that already knows what they want.

4.0

Insurance Agent

Kansas City, MO - February 13, 2020

Great place to learn about the insurance industry

The company offers thorough and effective training. Management is knowledgeable and responsive to agent needs and concerns. I would recommend AAA as an insurance carrier. The company made changes to compensation that eliminated renewal commissions, this is the reason I left.

4.0

Roadside Assistance Driver

Newington, CT - February 12, 2020

Hard physically and mentally

Changing a tire on the highway while cars and trucks whip by at 70 mph is one of the most stressful experiences of my life, for the risk these guys take at work the compensation is not nearly enough. Down time can be nice but schedules are set and hard to change.

4.0

Licensed Insurance Sales Agent

Coppell, TX - February 12, 2020

Great opportunity

AAA is a great opportunity to learn the ins and outs of the insurance industry. Management lacks communication with teams. Selling non insurance related products is a requirement.

3.0

Office Supervisor

Wilkes-Barre, PA - February 12, 2020

Great place to work

AAA was a great place to work. It involved answering phones, greeting clients, and gaining new members. The hardest part of the job was exceeding company goals. The best part was meeting new people and being able to help them.

5.0

Insurance Specialist

Coppell, TX - February 11, 2020

Best job

I was taking a huge payout when I took thos job but from the little over a year that I have been here had been worth it. Sometimes a piece of mind and happiness is worth way more than any amount of money.

5.0

Dispatcher

Clearfield, UT - February 6, 2020

Amazing company to work for!

Best pay and training. High support from management! Great work environment! Bonuses every few months and benefits right way! Bonuses based on performance value a huge plus! Just don't miss a day of the 5 week training and you won't regret it!

5.0

Licensed Insurance Specialist

St. Petersburg, FL - February 5, 2020

na

Great place to work, they have good benefits, alot of PTO even for just starting out! Friendly people and supportive staff as well. Great experience, great place to work.

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